• Soft body cream.
• Natural scent, has notes of lemon, bergamot and other essential oils.
• Lightweight and natural formula that hydrates the skin
• 6 oz.

Thank you for shopping with Denise Essence. We hope you love your new body creams!

If you are not entirely satisfied with your purchase, we're here to help.

RETURNS

We accept returns within 30 days of the original purchase date. To be eligible for a return:

• The item must be unused and in the same condition that you received it.
• The item must be in its original packaging.
• A receipt or proof of purchase is required.

Please note that we cannot accept returns on items that have been used or opened for reasons of hygiene and safety.

REFUNDS

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after the inspection.

If your return is approved, we will initiate a refund to your original method of payment (credit card, PayPal, etc.). You will receive the credit within a certain number of days, depending on your card issuer's policies.

SHIPPING

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you receive a damaged or defective item, please contact us immediately at dessence4u@gmail.com or (870) 340-8691‬ with details and photos of the product and its packaging. We will provide instructions on how to proceed in this specific situation.

CONTACT US

If you have any questions on how to return your item to us, contact us at:

• Email: dessence4u@gmail.com
• Phone: (870) 340-8691‬
• Website: www.deniseessence.com

This policy is effective as of November 2025. Denise Essence reserves the right to amend this policy at any time.

Shipping Policy

Thank you for visiting and shopping at Denise Essence. The following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Methods & Delivery Estimate
We offer the following shipping options within the United States:

• Standard Shipping: 3 to 7 business days.

Please note, delivery delays can occasionally occur, especially during peak holiday periods.

Shipping Costs
Shipping charges for your order will be calculated and displayed at checkout.

Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

International Shipping Policy

We currently do not ship to Internationally.

Damages & Leakage

Our body creams are carefully packaged to prevent leakage or damage during transit using leak-proof containers and cushioning materials. In the unlikely event that your product arrives damaged, please contact us immediately at dessence4u@gmail.com with a photo of the item and packaging so we can assist you.

For our full return and exchange policy, please visit our Returns & Exchange Policy page.

Inquiries

For any questions about your order or our shipping policy, please contact us at dessence4u@gmail.com or (870) 340-8691‬.